Business Goal

Wealth Management/Private Equity client, investing in private equity deals, in the UK. Their goal was to be able to scale their Assets under Management (AUM) to £5billion in 5 years.

Client's Challenges

• Small team covering admin and core responsibilities.

• Manual data extraction from fund reports and generate periodic reports, which includes includes; investor portfolio reports; summary commentary; valuation reports; RM fees; Capital events (capital call, distributions, equalisation).

• Handle ad-hoc investor requests for position updates.

• Excel-based processes and manually updating the master spreadsheet.

• Manual processes are required to keep investor accounts liquid.

The Approach

• Plan: Worked with various client stakeholders to create an overall business strategy. Break down strategy into key deliverables.

• Current state analysis*: Conducted workshops, interviews, gap analysis

• Design: Target operating model, Requirements, data migration plan, Development, implementation + support plan.

• Procurement: Fund administrators (FA) with technology platform.

• Testing: Working with stakeholders and FA to create test plan, test data, and test scenarios to direct user acceptance testing of all processes, automations and reports.

• Implementation and change management: Implementation of strategy, client onboarding, Change management, training, and rollout efforts for key business processes.

The Client Benefit

• Implementation: System and operating model aligned to business requirements.

• Support: Focus on core duties whilst vendor provides all technology and processes support.

• Efficiency: manual process, master spreadsheet and bottle-necks removed.

• Communication: Investor portal with UpToDate information and reports

• Data integrity and accuracy: Migration and reconciliation of data for the client's official books and records.

• Data availability: 60% reduction in fund data turnaround time

• Value-add: New benchmarking capabilities